Dr Alex Goddard is an 911勛圖Fello in Psychological and Behavioural Science at the London School of Economics. His research focusses on how to define and establish high-quality dialogue, with a focus on textual interactions (e.g., social media, emails, complaints). He has worked professionally in psychometrics and as a research consultant on organizational culture, with experience designing and validating surveys, qualitative and quantitative text analysis, and developing machine learning pipelines.